Frequently Asked Questions

How long will you take to ship my order?

Our handle time and production time is: 2 - 4 days. Yeh Gift always try to ship your order as soon as possible. So if you need change anything, please contact us right away.

What delivery service do you use?

There are a variety of options when we ship your package. Your package is delivered by United Parcel Service (UPS) or United States Postal Service (USPS).

Will I receive a shipping confirmation?

You will receive a shipping confirmation from us by email as soon as your order ships that will include tracking numbers with links for quick and easy tracking.

My tracking number isn't working.

Tracking numbers can take 1-2 days to appear in the shipping carrier's system.

Do You Ship To International Locations?

YehGift.com offers convenient shipping to many destinations, including: Canada, United Kingdom, Mexico, France, Germany, Italy, Spain.

How is your shipping information & rates ?

You can view full details at here: SHIPPING INFORMATION & RATES

I need help with a late order.

Orders from our store typically ship within 2 to 4 business days. For international orders, transit will take an additional 1 to 2 weeks.

If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact us for timely support.

Payment

What type of payments do you accept?

We accept Visa, Mastercard, Discover, American Express as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

HOW LONG DOES IT TAKE FOR ME TO GET A REFUND?

All refunds must be made within 30 days of receipt.

If the refund is being issued to a credit card, depending on your credit card company, it may take 3-5 Business Days after your credit is applied for it to post to your account.

HOW CAN I GET ASSISTANCE IF I NEED IT?

Yeh Gift looks forward to helping every your inquiry. We respond to email messages in the order that they are received, and most of us is reply within 24 - 48 hours.

Yeh Gift
Address: 12622 Hoover St, Garden Grove, CA, 92841
Email: [email protected]